Tokyo's First Dedicated After-Sales Service Counter

With innovations like the "Oyster," the world's first waterproof wristwatch born in 1926, Rolex has developed numerous groundbreaking technologies in watchmaking, captivating hearts worldwide in an instant.

This new Rolex shop, featuring Tokyo's first dedicated after-sales service counter, will open on Friday, June 19th, on the first floor of the Tamagawa Takashimaya Main Building.

The interior, designed under the supervision of Rolex's Swiss headquarters, creates a luxurious and exclusive atmosphere, allowing visitors to fully immerse themselves in the world of Rolex.

What's more, the inclusion of Tokyo's first dedicated after-sales service counter is a welcome addition. For mechanical watches, the relationship with the retailer deepens after purchase, encompassing everything from usage guidance to regular overhauls. A counter staffed by knowledgeable specialists provides a reassuring point of contact for customers, offering peace of mind.

The arrival of the Rolex Shop, offering enhanced total services from sales to after-sales support, is indeed welcome news for Rolex enthusiasts.

Rolex Shop Tamagawa Takashimaya
1-3-17 Tamagawa, Setagaya-ku, Tokyo, Tamagawa Takashimaya Main Building, 1F
Tel. 03-3709-3111 (General Inquiries)
Opening Hours | 10:00 - 20:00
Holidays | Open daily (excluding New Year holidays)