CAR /
NEWS
January 5, 2015
Volvo Launches the World's First 'Roaming Delivery' Service
VOLVO│Volvo
Your Car as a Delivery Locker
Volvo Unveils World's First "Roaming Delivery" Service
Volvo unveiled its world-first "roaming delivery" service, which delivers packages to cars, at a mobile communications trade show in Barcelona, Spain. Using a digital key, the service demonstrated a glimpse of the future by delivering goods to parked cars as if they were delivery lockers.
Text by YANAKA Tomomi
Remote Climate Control and Parking Location Checks Also Possible
Online shopping is rapidly becoming widespread. While convenient for purchasing anytime, anywhere, it can be a hassle to receive deliveries when you're not home, requiring redelivery arrangements or necessitating your presence at home during specific times. This issue not only affects customers but also imposes additional costs on delivery companies due to redeliveries, leading to considerable waste for both parties.
To alleviate these stresses and cost increases, Volvo proposed "roaming delivery."
This system utilizes Volvo's proprietary digital key technology. When ordering products online, car owners can select "my car" as the delivery destination. Simultaneously, a one-time-use digital key is provided to the delivery company.
Users can confirm via their smartphone or tablet when the delivery person has opened and subsequently locked the car trunk. Security is also a consideration, with the digital key becoming unusable after the delivery or pickup is completed.
Volvo explains this system as a test case that clearly illustrates the convenience brought about by integrating cars with networks. Additionally, through Volvo's telematics application "Volvo On Call," users can check their car's status, such as remote climate control, parking location, and fuel levels, via smartphone or computer.
A pilot program involving 100 participants is already underway, with 86% reporting that the delivery service saved them time. However, it's conceivable that significant hurdles, such as securing valuables inside the car and managing parking, must be overcome for widespread adoption. Nevertheless, by linking cars with IT, Volvo has presented a new future that transcends the car's original purpose as merely a means of transportation.

