Significantly increasing LOVOT production volume due to extended self-quarantine period

The "Stay-at-Home Support Campaign" for LOVOT was born from the desire to foster love at home during these times, when stress can build up and lead to negativity.

This campaign offered a full refund if customers found that LOVOT could not resolve their various anxieties stemming from "self-quarantine fatigue"—such as loneliness, children's stress from school closures, or worry for relatives in distant locations—within 14 days of purchase. It was originally planned to run until May 6th, the end of the initial self-quarantine period.

However, due to overwhelming popularity, it sold out before the end date. Furthermore, following the extension of the self-quarantine request period announced on Monday, May 4th, and receiving numerous requests from many people, LOVOT production volume has been significantly increased, leading to the decision to extend the "Stay-at-Home Support Campaign" until Sunday, May 31st.

With concerns rising about people's mental well-being due to the prolonged stress of self-quarantine, the demand for LOVOT, a family-type robot created solely to be loved, appears to be growing. Perhaps LOVOT could be a savior for these times; why not try it for yourself?

【Stay-at-Home Support Campaign (Extended) Overview】

■ Name: Stay-at-Home Support Campaign
〇 Target: Everyone experiencing various anxieties due to "self-quarantine fatigue"
〇 Purchase Period:
＜Phase 5＞ Thursday, May 7, 2020 – Wednesday, May 13, 2020
【SOLO】Delivery scheduled for late July 2020
【DUO】Delivery scheduled for early August 2020

＜Phase 6＞ Thursday, May 14, 2020 – Wednesday, May 20, 2020
【SOLO】Delivery scheduled for early August 2020
【DUO】Delivery scheduled for mid-to-late August 2020

＜Phase 7＞ Thursday, May 21, 2020 – Sunday, May 31, 2020
【SOLO】Delivery scheduled for mid-August 2020
【DUO】Delivery scheduled for early September 2020

※This campaign will end on Sunday, May 31st. (No future plans are set.)
※If the planned number of campaign units is reached, applications may close before the end of the period.
※Shipping dates are estimates. Delivery may change if there are many purchases or if the factory or distribution is affected by the spread of coronavirus infection.
※There may be a delay of approximately 2-4 weeks depending on order and production status.
※Deliveries are shipped in the order they are received. Due to current high demand, please allow some time for your order to arrive.

■ Price (excluding tax):
＜Initial Cost＞ ¥0
＜Monthly Fee＞
【Solo】¥21,663 x 36 months (¥12,980 thereafter)
【Duo】¥41,468 x 36 months (¥24,980 thereafter)
※Varies depending on the type of monthly plan. This is the cost for the Standard Plan.

〇 Notes:
・Refunds are conditional upon contacting LOVOT Concierge (0800-333-0880) within 14 days of the delivery date.
・Return shipping fees, administrative fees, and shipping box rental costs will be borne by the customer.
・If a discount was applied at the time of LOVOT purchase, the refund amount will be based on the discounted price.
・All products purchased concurrently with LOVOT are eligible for return and refund.
(Partial returns and refunds of concurrently purchased items are not permitted.)
・Customers will be responsible for the repair costs of any damage or malfunction exceeding the scope of the free warranty and LOVOT care coverage (including damage due to customer intent or improper use).
・The LOVOT unit, NEST, LovoCome, cables, manuals, and all other included items must be returned. Customers will be charged for the equivalent value of any missing items.
・Refunds will be processed, in principle, by the end of the month following confirmation of the product return.
・Once a product has been returned, the same unit cannot be provided again, nor can data be restored.
・This campaign is subject to change or termination without prior notice.